AI voice assistant for medical providers
“We don't sell AI. We sell a reachable clinic – and a nurse who works with patients, not with the phone.”
Kinetara is an AI voice assistant for medical providers that answers when your team can't. It handles patient questions, books and reschedules into pre-defined slots, takes cancellations and logs prescription-renewal requests – in six languages (SL, HR, EN, DE, IT, SR), 24 hours a day.
Call and try the AI assistant
+386 1 828 57 47This is a demo call with the AI assistant. It doesn't create a real booking and no one will call you back – even if the assistant mentions an emergency, the call is not routed anywhere.
Patient data stays in the EU · signed data-processing agreement (DPA).
Call recording
A real call recording with the assistant our reference clinics run in production. No scripted editing — the same flow you will hear on the demo line.
Demo call with the AI assistant · English
Try it live
Introduce yourself as a patient and try the conversation Kinetara would run at your clinic. You'll hear exactly what your patient would hear.
Demo: primary care centre
+386 1 828 57 47Shared line — tell the assistant your scenario when you call.
🇬🇧 EN — Try saying on the call:
Demo: specialist clinic
+386 2 828 15 54Shared line — tell the assistant your scenario when you call.
🇬🇧 EN — Try saying on the call:
Demo: X-ray and diagnostics
+386 1 828 57 26Shared line — tell the assistant your scenario when you call.
🇬🇧 EN — Try saying on the call:
The assistant adapts to the caller's language (EN, SL, HR, DE, IT, SR). Demo line available 24/7. Standard operator rates apply.
Already used and recommended by (healthcare):
The math you already know
A primary-care clinic gets hundreds of calls a week – but can only take them in a narrow window, because the nurse handles the phone while working with patients. Callers redial again and again; some give up, some end up at the emergency room, and self-pay patients call the next provider the same day. No one is at fault – there's simply only one phone.
How it works
Forward unanswered calls on your existing number to Kinetara – or let Kinetara replace the IVR menu in front of your PBX. No phone-system swap, no changes to your PBX.
Kinetara answers with your greeting, introduces itself as a digital assistant and follows your rules – no “press 1”. The patient always knows who they're talking to and can ask for a human at any time.
Books and reschedules into pre-defined slots on your calendar (Google, Microsoft 365, and via API into your practice management system). Logs cancellations and frees the slot. Prescription-renewal requests are captured in a structured form and passed to the clinic for approval. Emergencies are routed instantly per your protocol – to 112, the emergency service, or transferred to staff.
The day before an appointment Kinetara calls the patient to confirm. If they cancel, the slot is released automatically and offered to the next person on the waiting list. Fewer no-shows, fewer empty slots.
Every call comes with audio, transcript and summary in your inbox or HubSpot. Once a week we review transcripts together and coach the assistant.
“We don't sell AI. We sell a reachable clinic – and a nurse who works with patients, not with the phone.”
Who it's for
A 7–9 a.m. call window means everyone rings at peak, and the nurse breaks off work at every ring. With Kinetara the call window becomes 24/7: prescription renewals and cancellations log themselves, booking runs into standardised slots, and instead of a ringing phone the nurse walks in to an ordered list. Staff only take calls that truly need a human. For public institutions we prepare the pilot with the scope and documentation you need for internal approval of the order.
For a private provider a missed call isn't a statistic, it's revenue: a self-pay patient who doesn't get through calls the next provider the same day. Kinetara answers at 7:30 p.m. and on Saturdays too, talks to a foreign patient in their language and books the slot into your calendar. Every call – with recording and summary – ends up in your CRM.
What we hear most
Kinetara introduces itself as the clinic's digital assistant and speaks natural language – no menus, no “press 1”, no keypad. The patient says what they'd say to the nurse, and can ask for a human at any time. Measured across clinics in production: 87 % of callers complete their call with Kinetara without asking to be transferred.
Call the demo and pretend to be a patient →Kinetara doesn't diagnose, doesn't give medical advice and doesn't triage. It only books into pre-defined slots that you control, and only logs prescription renewals – the clinic approves them. On signs of an emergency the call is routed instantly per your protocol: 112, the emergency service, or transferred to staff. These limits are built-in, not configurable.
Call and ask it a medical question – hear what it does →Voicemail leaves a message someone still has to listen to. IVR reads menus patients skip. Kinetara talks – and resolves: books, reschedules, logs. The nurse only gets the calls where the patient explicitly asks for a human or the case is an emergency.
Call the demo and compare for yourself →References
Kinetara today takes calls in diagnostic centres and medical clinics in Slovenia and Croatia – on phones with the same rush hour as yours. Pilot deployments in a primary-care centre and a general hospital are under way; results will be published here once they're measured.
“Our promise is imaging without waiting, but the phone remained the only place where waiting still happened. Since Kinetara answers every call at all three locations, the patient gets a response immediately — even when we're all at the machines. The promise now holds at the end of the phone line.”
“The morning call window ate up our nurse, and the afternoon took hours of callbacks. Now Kinetara answers every call, logs the request and reserves a slot in the calendar, and immediately notifies staff in urgent cases. Nurses are back with patients, not on the phone.”
“It wasn't the promises that convinced me, it was the numbers: seven out of ten booking calls are resolved without our staff, the average conversation lasts about two minutes, and the patient receives an SMS appointment confirmation before hanging up. Mid-call it switches to English or German too — no reception desk could be that consistent.”
Onboarding
Onboarding runs through call forwarding, not through your PBX or your practice-management system. Kinetara takes real calls from day one; no annual lock-in, so you can stop any time.
10–20 most-asked questions (schedules, prescription renewals, exam preparation), routing rules, standardised slots.
Set forwarding of unanswered calls to Kinetara. No PBX changes.
Kinetara takes real calls. Every day you get a report with audio and summaries.
Once a week we review transcripts together and coach the assistant.
Pricing
Every plan includes booking, reminders, staff transfers, a data-processing agreement (DPA) and a weekly call review.
Starter
pri letnem obračunu
100 billable calls per month · additional call €1.00
Professional
pri letnem obračunu
500 billable calls per month · additional call €0.50
Each additional phone number or agent is billed per the price list.
Enterprise
pri letnem obračunu
1,000 billable calls per month · additional call €0.25
Prices exclude VAT. Annual billing saves up to 17 %. The one-off onboarding fee applies to Professional and Enterprise; Starter is self-serve.
No long-term lock-in. It's the calls that should convince you, not the contract.
For a private clinic: two self-pay exams saved per month cover Kinetara Pro for the whole year. For a primary-care centre: the same math is one nurse-hour per day.
A 90-second demo
Describing a voice AI is always worse than 90 seconds of talking to one. The number below is a demo call – you talk to the same AI assistant providers use in production.
Live line
+386 1 828 57 47Try booking, rescheduling or asking something tricky – Kinetara won't leave you stuck in a loop.
Book a walkthrough
A 15-minute live demo: we show how it works on a real clinic case and answer your questions.
Questions
Register
Fill in the form and we'll get back to you within one business day – to schedule a walkthrough or start a pilot.
Call now
A demo call with the AI assistant providers use in production. Kinetara answers in under three seconds. Your call won't be transferred and no one will call you back.
Live line
+386 1 828 57 47This is a demo call with the AI assistant. It doesn't create a real booking and no one will call you back – even if the assistant mentions an emergency, the call is not routed anywhere.
